From a Scrape to a Flight Home — One Number

One call covers everything in Cabo.

Our English-speaking team handles the everyday at your hotel or our clinic. When it's serious, we escalate to a leading private hospital. And our own ground & air ambulance can take you there — or all the way home to the USA or Canada.

Everyday Care

Doctor in 45 minutes

Walk-in or hotel visit, USD pricing, English. Book a doctor →

Imaging

X-Ray, CT & MRI

Fast-tracked through our partner hospital. Imaging in Cabo →

Major Emergencies

Hospital escalation

Direct hand-off, bilingual advocacy. Emergency & hospital →

Repatriation

Air ambulance home

To the USA & Canada — coordinated in English. Ambulance & air transport →

One bilingual number, 24/7 · +52 (624) 409 5065 · WhatsApp · Insurance & billing →
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Travel Health Guide · Insurance Series

Is Your Credit Card Travel Insurance Enough for Mexico?

Premium credit cards often include travel insurance — sometimes substantial, sometimes minimal. Here is how to evaluate yours for a Cabo trip.

How it works

Each travel insurer has its own claim process. Common steps: notify within 24 hours, gather documentation, submit through online portal or app, wait for review, receive reimbursement or denial. Our role is providing the documentation insurers need.

What to expect

Typical timelines and outcomes for quality insurance vary by plan and case complexity. We provide all documentation in English with codes the insurer needs for faster processing.

Common issues

Pre-existing condition exclusions, sub-limits within larger limits, pre-authorization requirements for non-emergencies, documentation gaps. Avoid by reading your policy and using us for documentation.

Our role

We deliver complete English-language invoices and additional supporting documentation at no charge. We help you communicate with the insurer’s assistance line.

Questions about insurance and billing in Cabo?

Call us — we explain what your travel insurance likely covers, how our billing works, and how to keep claims clean.

Call +52 (624) 409 5065WhatsApp 24/7

FAQ

How fast does reimbursement happen?

Quality insurers process within 2-6 weeks of complete submission.

What if the insurer requests more info?

We provide additional documentation in English at no charge.

Can the insurer pay providers directly?

Sometimes for major care. Clinic visits typically pay-and-reimburse.

What if I don’t have a credit card to pay?

Talk to us — sometimes payment arrangements possible.

Insurance denial appeals?

Always worth pursuing with additional documentation. Many denials reversed.

Important medical note: This article is general information for travelers and is not medical advice. For an immediate life-threatening emergency in Mexico, call 911 first. For coordination of urgent care, hospital escalation, ground or air ambulance, or medical repatriation home to the USA or Canada, call our 24/7 bilingual line. Cabo Walk-In Clinic is COFEPRIS-licensed in Mexico; hospital and specialist care is delivered by an independent licensed hospital and its physicians. Travel-insurance reimbursement depends on your policy and your insurer’s review.

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CABO + WALK-IN CLINIC
Travel Health Guide Call +52 (624) 409 5065 WhatsApp 24/7
COFEPRIS-licensed · Cabo San Lucas
Open 9:00 AM – 10:00 PM daily