From a Scrape to a Flight Home — One Number

One call covers everything in Cabo.

Our English-speaking team handles the everyday at your hotel or our clinic. When it's serious, we escalate to a leading private hospital. And our own ground & air ambulance can take you there — or all the way home to the USA or Canada.

Everyday Care

Doctor in 45 minutes

Walk-in or hotel visit, USD pricing, English. Book a doctor →

Imaging

X-Ray, CT & MRI

Fast-tracked through our partner hospital. Imaging in Cabo →

Major Emergencies

Hospital escalation

Direct hand-off, bilingual advocacy. Emergency & hospital →

Repatriation

Air ambulance home

To the USA & Canada — coordinated in English. Ambulance & air transport →

One bilingual number, 24/7 · +52 (624) 409 5065 · WhatsApp · Insurance & billing →
Summer Welcome — $40 Off First IV Drip for US/Canada Tourists · In-room 45 min · WhatsApp 24/7 →
Click on the Edit Content button to edit/add the content.

Video Doctor Consultation 24/7 — Talk to a Real Bilingual Doctor in 15 Min for $59

Quick answer: Cabo Walk-In Clinic connects you with a bilingual, COFEPRIS-licensed physician by video in 15 minutes or less, 24/7, for a flat $59 per visit. No insurance. No subscription. No surprise bills. If our doctor can’t help you, your visit is free. Most non-emergency conditions — UTI, sinus infection, cold/flu, doctor’s note, prescription refills, travel medicine, skin concerns, women’s and men’s health — are handled in a single 15-minute video call. Prescriptions, when appropriate, are issued under Mexican law (Receta Médica) and filled at CMC Pharmacy Cabo (60-minute delivery in Cabo) or via licensed mail-order to your US address.

💬 Book your $59 visit now — first appointment usually within 15 minutes.
Start my video consultation → · WhatsApp: +52 624 409 5065


TL;DR — Quick Answer

What How
Price $59 flat per video visit (USD or MXN)
Speed Doctor on video in 15 minutes — or your visit is free
Hours 24 hours a day, 7 days a week, 365 days
Languages English and Spanish — fluent, native bilingual team
Doctors COFEPRIS-licensed Mexican physicians, board-certified
Prescriptions Mexican Receta Médica for non-controlled medications, filled at CMC Pharmacy Cabo or mail-order
Insurance We’re cash-pay only. HSA/FSA receipts available
Money-back If our doctor can’t help you, full refund — no questions asked
What we can’t do No controlled substances (Adderall, Xanax, opioids). No emergencies (call 911 / ER)

Why Americans choose Cabo Walk-In Clinic’s video doctor service

Healthcare in the US has gotten harder, slower, and more expensive every year. Average urgent-care wait time in the US is now over 90 minutes. Average ER co-pay is $617. Average primary care wait for a new patient appointment is 26 days. Most Americans skip care entirely when something small comes up — a UTI on a Sunday, a sinus infection before a flight, a doctor’s note for a missed workday.

We built our Video Doctor 24/7 service for the moments when you need a real physician right now, you don’t want to argue with your insurance, and you don’t want to spend half a day in a waiting room. A bilingual COFEPRIS-licensed doctor is on video with you within 15 minutes, listens to what’s going on, evaluates your symptoms, and — when clinically appropriate — issues a prescription, a doctor’s note, or a clear care plan. One flat fee. No surprise bills.

This is international telemedicine consultation — a consultation from a Mexican-licensed physician, available to Americans wherever you are. It is not a substitute for a US primary care physician for ongoing chronic care, and it is not emergency medicine. For everything in between — the 80% of acute, urgent, and routine questions that don’t need an ER — we are faster, cheaper, and more pleasant than the alternatives.


How a $59 video doctor visit works

Three steps. Fifteen minutes from “I should see a doctor” to “the doctor saw me.”

Step 1 — Tell us what’s going on (2 minutes)

Book your visit by picking from a list of common concerns (UTI, sinus, doctor’s note, prescription refill, travel medicine, GLP-1 evaluation, etc.) or describing your situation in your own words. Choose English or Spanish. Pay $59 with a credit card, debit card, or HSA/FSA card. We’ll text you a secure video link.

Step 2 — Match with a bilingual COFEPRIS-licensed doctor (≤ 15 minutes)

Our matching system pairs you with the next available physician — all are COFEPRIS-licensed, board-certified, native-bilingual, and carry international malpractice coverage. You’ll see their full bio and Cédula Profesional number before the call begins. If we exceed 15 minutes, your visit is free.

Step 3 — Care plan, prescription, or doctor’s note (15 minutes)

The doctor evaluates your symptoms, discusses options with you, and provides a written care plan in your patient portal. When clinically appropriate, they issue a Mexican prescription (Receta Médica) that can be filled at CMC Pharmacy Cabo (delivered to your hotel or villa within 60 minutes if you’re in Cabo) or via licensed mail-order to your US address under the FDA personal-use rule. If you need a doctor’s note for work or school, you’ll receive a PDF within 30 minutes of the visit ending.

See full step-by-step walkthrough →


Pricing: $59 flat, no subscription, no surprises

Service Price What’s included
Standard video consultation $59 15-minute video with COFEPRIS-licensed bilingual MD, written care plan, Mexican Rx if appropriate, doctor’s note if requested
Travel medicine consultation $79 25-minute pre-trip consult: traveler’s diarrhea Rx, altitude meds, anti-malaria, vaccination guidance
Cabo Care+ annual membership $149 / year $40 video visits (save $19 each), priority booking under 5 minutes, unlimited secure messaging with the medical team, family plan covers up to 4 household members

How we compare on price

Service Per-visit price (cash) Insurance required?
Cabo Walk-In Clinic $59 No
Sesame Care $32–$100 (varies by MD) No
MDLive $82 Yes (or higher cash)
PlushCare $129 + $19.99/mo subscription Yes (or higher cash)
Teladoc $89 cash Yes (or higher cash)
Doctor On Demand $99 cash Yes (or higher cash)
Local US urgent care (cash) $150–$300 No
Local US ER (cash) $617 average co-pay Varies

Promise: If our doctor can’t help you, your visit is free. No subscription auto-enroll, ever. No upsell at the end of the call. The price you see is the price you pay.

Full pricing details →


Who Video Doctor 24/7 is built for

We see three groups of patients on most days:

Americans without insurance, or with high-deductible plans. Roughly 60 million Americans either have no health coverage or have a deductible so high that a $200 urgent care bill comes out of pocket. For them, $59 with no surprises beats $617 at an ER for a UTI every single time. They use HSA/FSA, get a receipt, and move on with their day.

Americans traveling to or living in Mexico. Cabo San Lucas alone gets 3.5 million American visitors a year. Snowbirds, retirees, remote workers, second-home owners, honeymooners. When something goes wrong on vacation — food poisoning, a sunburn that won’t heal, a forgotten prescription, an ear infection from snorkeling — they don’t want to find a clinic, navigate a foreign language, or pay $400 for a hotel-recommended doctor. They want a bilingual American-style video call in 15 minutes for $59.

Americans who want a second opinion or quick evaluation outside the US system. Sometimes you just want a real physician to look at a rash, talk through whether antibiotics are warranted, or evaluate whether a GLP-1 medication is right for you — without your insurer’s pre-authorization process and without your in-network PCP’s 26-day wait.


Conditions we treat by video

A real, COFEPRIS-licensed Mexican physician can evaluate symptoms, discuss treatment options, and provide a clinical opinion for most non-emergency conditions. We can issue a Mexican prescription where clinically appropriate. We are not an emergency service.

Category Common reasons patients book us
Urgent care UTI evaluation, sinus infection, sore throat, ear infection, pink eye, cough, cold and flu, seasonal allergies
Travel medicine Traveler’s diarrhea Rx, food poisoning support, sunburn and dehydration, altitude sickness, pre-trip vaccination and Rx planning
Prescription refills Refills for non-controlled medications — antibiotics, antihypertensives, statins, SSRIs, oral contraceptives, asthma inhalers
Doctor’s notes Same-day digital doctor’s note for work, school, or travel
Skin Rash, eczema flare, acne evaluation, bug bites, skin infection
Women’s health UTI, yeast infection, birth control refill, urgent contraception questions
Men’s health ED evaluation, hair loss evaluation, low-testosterone questions
GLP-1 / metabolic Type 2 diabetes evaluation including GLP-1 candidacy (Ozempic, Wegovy, Mounjaro)
Mental health Anxiety and sleep evaluation, supportive counseling, referral to therapy
Pediatric Children age 2+ with a parent present and ID

See the full list of conditions and what we can prescribe →

What we cannot do by video

We do not prescribe Schedule II controlled substances (Adderall, Ritalin, Vyvanse, Oxycodone, Fentanyl, Morphine). We do not prescribe Z-drugs (Ambien) or benzodiazepines (Xanax, Klonopin, Ativan, Valium) via cross-border telemedicine. We do not treat medical emergencies — chest pain, stroke symptoms, suicidal thoughts, anaphylaxis, severe trauma — call 911 or go to your nearest emergency room immediately.


Meet our medical team

Dr. Juan Ramón Díaz Ordaz, MD
Responsable Sanitario · Family Medicine, Internal Medicine
COFEPRIS Cédula Profesional 98432761
Native bilingual (English / Spanish) · 15+ years experience
“I treat patients who landed in Cabo yesterday and patients who messaged me from Dallas this morning. Same care, same calm, both sides of the border. We’re here so people don’t have to choose between a $600 ER co-pay and ignoring something that needs a real doctor’s eyes.”

Cabo Walk-In Clinic’s video doctor team is a group of bilingual, COFEPRIS-licensed Mexican physicians. Every prescribing physician carries a current Cédula Profesional, holds international medical malpractice coverage, and has been credentialed for telemedicine practice under Mexican law (NOM-024-SSA3-2012). License numbers are visible on every doctor profile and on every prescription you receive.

See all our doctors and their credentials → (coming soon)


Trust signals: why patients book us over the big-name brands

COFEPRIS-licensed Mexican physicians — credentials publicly verifiable
Native bilingual team — not translated, not “I took Spanish in school”
15-minute promise — guaranteed in writing; free if we miss it
Money-back guarantee — if our doctor can’t help, full refund
No subscription trap — pay per visit, no auto-renew
24/7 availability — Sundays, holidays, 3 a.m., honeymoons
In-person backup clinic in Cabo San Lucas for lab work, X-ray, IV therapy
CMC Pharmacy 60-minute delivery in Cabo for filled prescriptions
HIPAA-equivalent safeguards — patient data protected under Mexico’s LFPDPPP
International malpractice coverage on every prescribing physician


What patients say

★★★★★ “I got food poisoning in Cabo at midnight. Booked the video visit at 12:08 a.m., was on a call with Dr. Díaz at 12:19, had ondansetron delivered to my hotel by 1:30. Bilingual, kind, no upsell. The best $59 I’ve ever spent.”
Sarah K., Dallas, TX (visiting Cabo)

★★★★★ “I’m a snowbird from Minnesota. I winter in Cabo every year. Cabo Walk-In Clinic is the only video service I’ve found that’s actually bilingual, actually cash-pay, and actually has a real clinic where I’m staying if something needs an in-person look. The 15-minute promise is real.”
Robert M., Minneapolis, MN

★★★★★ “I needed a doctor’s note for work after a 24-hour stomach bug. Booked at 8 a.m., doctor on video by 8:11, PDF note in my email by 8:35. Did it from my couch. $59. My employer accepted it immediately.”
Andrea P., Phoenix, AZ


Frequently asked questions

Is this legal? Can a Mexican doctor really help me while I’m in the US?

Yes. Cabo Walk-In Clinic provides international telemedicine consultations from COFEPRIS-licensed Mexican physicians, operating under Mexican law (NOM-024-SSA3-2012 telemedicine standard). A consultation is similar in legal principle to an American patient flying to Costa Rica for dental work, or a French patient calling a US doctor for a second opinion — care is delivered from a licensed jurisdiction (Mexico) to a patient who chooses to seek it. We do not bill US insurance and we do not claim US state medical licensure. For chronic or ongoing US-system care, we recommend you also work with a US-licensed primary care physician.

How does pricing actually work — any hidden fees?

$59 covers the video visit, the written care plan, the prescription (if appropriate), and a doctor’s note (if you need one). Medication itself is not included — that’s billed by the pharmacy that fills your Mexican Receta Médica. Optional Cabo Care+ membership ($149/yr) drops per-visit pricing to $40 and adds priority booking. We will never charge you anything you didn’t agree to before the visit. See full pricing →

Do you take insurance?

We are cash-pay only. We email you an itemized receipt (and a Mexican-format superbill on request) that you can submit to your insurance for possible out-of-network reimbursement, but reimbursement is not guaranteed. Most patients use HSA or FSA cards to pay; we accept those at checkout.

What if I need lab work, an X-ray, or in-person care?

If you’re in Cabo San Lucas, our walk-in clinic offers in-person follow-up, lab work, X-ray, and IV therapy seven days a week. If you’re in the US, our doctor will recommend you visit a local urgent care, ER, or primary care provider for what we can’t do remotely — and we’ll refund your visit if a video evaluation truly couldn’t help.

Can you prescribe Adderall, Xanax, or Ambien?

No. US federal law (Ryan Haight Act) and Mexican telemedicine standards prohibit cross-border telemedicine prescribing of Schedule II controlled substances. We also do not prescribe benzodiazepines (Xanax, Klonopin, Ativan) or Z-drugs (Ambien, Lunesta) via video. For those, you’ll need an in-person US-licensed clinician. For ADHD, anxiety, or insomnia we can evaluate symptoms and discuss non-controlled options (SSRIs, hydroxyzine, behavioral approaches).

Is GLP-1 (Ozempic, Wegovy, Mounjaro) available?

Our physicians can evaluate your candidacy for GLP-1 medications. GLP-1 prescriptions are authorized in Mexico for Type 2 diabetes treatment. Off-label use for weight loss is a decision between you and your physician based on your clinical picture. We do not prescribe compounded GLP-1, only legitimate brand-name medication via licensed Mexican supply. More on the GLP-1 evaluation →

Is the 15-minute promise real?

Yes. If a doctor is not on video with you within 15 minutes of booking, your $59 is automatically refunded. We track this on every visit and publish the average wait time monthly.

Do you actually speak Spanish?

100% bilingual. Our doctors are native Spanish speakers who completed medical school in Mexico and are fluent in English. Our booking system, video platform, patient portal, and patient communications are all available in English or Spanish — your choice.

What about my data privacy?

Cabo Walk-In Clinic is a Mexican medical clinic. Your personal health information is processed under Mexico’s Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP), with HIPAA-equivalent encryption and access controls. We do not record video visits by default. California residents have additional rights under CCPA/CPRA. See our full privacy policy →

How do I get my prescription if I’m in the US?

Your Mexican Receta Médica can be filled by licensed mail-order from a Mexican pharmacy directly to your US address. Under the FDA’s personal-use rule, individuals may import up to a 90-day supply of non-controlled medication for personal use. We provide the prescription, you choose how to fill it. More in the FAQ →

See all 25 frequently asked questions →


Ready to talk to a real doctor in 15 minutes?

A real bilingual MD. By video. In 15 minutes. $59 flat.
No insurance. No subscription. No surprises.
Book my $59 video consultation now →
Or WhatsApp +52 624 409 5065 — we answer in under 2 minutes, 24/7.


About Cabo Walk-In Clinic

Cabo Walk-In Clinic is a Mexican medical clinic providing in-person urgent care in Cabo San Lucas and international telemedicine video consultations to patients across the United States and Mexico. Our medical team is led by Dr. Juan Ramón Díaz Ordaz (Responsable Sanitario, COFEPRIS Cédula Profesional 98432761) and consists of COFEPRIS-licensed bilingual physicians credentialed for telemedicine practice under Mexican Norma Oficial Mexicana NOM-024-SSA3-2012. Our pharmacy partner, CMC Pharmacy Cabo, fills Mexican Recetas Médicas with 60-minute delivery in Cabo and licensed mail-order to US addresses.

We are not a substitute for a US primary care physician for ongoing chronic conditions. We do not treat medical emergencies — for emergencies, call 911 in the US or 911 in Mexico, or go to your nearest emergency room.

Authority sources & references:
COFEPRIS — Comisión Federal para la Protección contra Riesgos Sanitarios (Mexican federal health regulator)
Norma Oficial Mexicana NOM-024-SSA3-2012 (Mexican telemedicine standard)
Mayo Clinic — Urinary tract infection patient guide
CDC — Antibiotic prescribing and use


Cabo Walk-In Clinic provides international telemedicine consultations from COFEPRIS-licensed Mexican physicians. Our service is not a substitute for ongoing primary care or any condition requiring in-person evaluation. For ongoing chronic conditions, urgent emergencies, or any treatment requiring in-state US medical licensure, we recommend follow-up with a US-licensed clinician.

Medical content reviewed by Dr. Juan Ramón Díaz Ordaz, MD — COFEPRIS Cédula Profesional 98432761. Last reviewed 2026-06-16.


CABO + WALK-IN CLINIC
Travel Health Guide Call +52 (624) 409 5065 WhatsApp 24/7
COFEPRIS-licensed · Cabo San Lucas
Open 9:00 AM – 10:00 PM daily